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Personal data processing policy

Revision of 22 May 2026

Reference translation. This English text is provided for convenience only. The legally binding version is the Russian one — see the Russian original. In case of any discrepancy, the Russian text prevails.

This Policy has been drawn up in accordance with Federal Law No. 152-FZ of 27 July 2006 “On personal data” and sets out how the personal data of users of the AVLoader service are processed.

1. Personal data operator

Aleksandr Vladimirovich Litovchenko, a payer of the professional income tax.
TIN (INN): 272390433057.
Contact email: billing@avloader.pro.

2. What data are processed

The Operator processes the following categories of User data:

  • email address;
  • the IP address of the device connecting to the Service;
  • a device identifier (device fingerprint) generated automatically;
  • the type and version of the operating system and of the application;
  • payment details: date, amount, transaction identifier, subscription status (bank card details are not stored; they are processed by the payment aggregator YooKassa);
  • information the User voluntarily provides when contacting support.

3. Purposes of processing

  • identifying and authenticating the User;
  • providing access to the Service according to the chosen Subscription;
  • carrying out payment transactions and subscription auto-renewal;
  • sending transactional notifications (receipts, subscription information);
  • handling User enquiries and providing technical support;
  • preventing fraud and unauthorised access;
  • complying with the requirements of the laws of the Russian Federation.

4. Legal basis for processing

Processing is carried out on the basis of the User’s consent expressed by action (registering with the Service, paying for a Subscription), and in order to perform a contract to which the User is a party (Article 6 of Federal Law No. 152-FZ).

5. Disclosure to third parties

The Operator passes the necessary minimum of data to the following processors:

RecipientPurposeData transferred
YooMoney NBCO LLC (YooKassa)Accepting payments and issuing refundsEmail, payment amount, subscription identifier
UniSender Go (Unisender Rus JSC)Transactional email notificationsEmail, message text
Sentry (Functional Software, Inc.)Collecting technical application errorsSoftware version, error type, anonymised user identifier
Apple Inc., Google LLC, RuStorePayments and app delivery through app storesEmail, purchase identifier (once store integration is in place)

Data are transferred to countries that do not provide adequate protection only with the User’s consent and only to the extent necessary to perform the contract.

6. Data storage

6.1. Initial registration and storage of the minimum set of data of users who are residents of the Russian Federation take place on servers located in the territory of the Russian Federation, as required by Article 18 of Federal Law No. 152-FZ.

6.2. Data are kept for as long as the User’s account exists. After the account is deleted, data are kept for no more than 3 (three) years in order to comply with tax and other legislation.

6.3. The Operator does not store bank card details; they are processed solely by the payment aggregator YooKassa in accordance with the PCI DSS standard.

7. Security

The Operator takes technical and organisational measures to protect personal data: encryption of data in transit (TLS), password hashing, access control for staff and contractors, and activity logging.

8. Rights of data subjects

The User has the right to:

  • obtain information concerning the processing of their personal data;
  • request that their data be corrected, blocked or deleted;
  • withdraw consent to processing by sending a request to billing@avloader.pro;
  • apply to Roskomnadzor or to a court if their rights are infringed.

Requests are handled within no more than 30 (thirty) days of receipt.

9. Use of cookies and analytics

The Service uses technical cookies required for the site to function (session, language choice, consent). Analytics cookies and trackers are not set without the User’s explicit consent.

10. Changes to the Policy

New revisions of the Policy are published at avloader.pro/legal/privacy. Material changes are sent to the User by email no later than 14 (fourteen) days before they take effect.

Operator: Aleksandr Vladimirovich Litovchenko · TIN (INN) 272390433057 · billing@avloader.pro